Stop counting members. Start counting revenue you almost lost.
ClubONE is the billing engine your fitness chain didn't know it needed — built for the gym, not retrofitted from a SaaS playbook. Five layers of operations on top. One source of truth underneath.
Your platform is bleeding. You just can't see where.
Legacy platforms were built to schedule classes. Billing was bolted on later. The math nobody runs at the board meeting:
A 25-location US chain with 37,500 active members loses this annually to soft declines that nobody retried. Your platform doesn't know the difference between a frozen membership and an expired card.
Members move between locations. Discounts persist. Pro-rations don't. Annual contracts get rebilled at monthly. Your CFO finds out at audit.
Invoice → payment intent → transaction → bank statement. Four systems. Nobody owns the trace. You discover the mismatch when the auditor flags it.
Not a forecasting problem. A platform problem. Your billing system has the data. It just won't show it to you.
Drag the dial. Watch the recovered revenue climb.
Every percentage point of failed-payment recovery is real cash your platform is leaving on the floor. ClubONE turns the dial all the way up.
Of failed monthly card volume that intelligent retries recover for a 25-location chain.
Cash your finance team would otherwise write off in a single billing cycle.
Same dial, twelve months. The number your CFO defends to the board.
Subscription billing was solved for SaaS years ago.
SaaS got purpose-built engines with retry intelligence, dunning logic, and revenue recognition. Fitness was left with scheduling tools that grew an invoice module. That's the gap. ClubONE closes it.
| Capability | SaaS billing engines | Fitness platforms | ClubONE |
|---|---|---|---|
| Native to vertical | SaaS only | Studio scheduling | Built for fitness |
| Intelligent retry on declines | ✓ | — | ✓ |
| Multi-location contract logic | — | Brittle | ✓ |
| Frozen / paused membership state | — | Manual | ✓ |
| Reconciliation as a product surface | Partial | — | All of it |
Close every month with confidence. Real-time MRR, dunning recovery, and revenue forecasting across every club.
See the CFO view →The Billing Command Center. Live, not quarterly.
Every run, every invoice, every retry, every reconciliation — surfaced in one workspace. This is what your CFO has been asking for. This is what no other fitness platform has.
Revenue Control Room
Live · 14 clubsLast reconcile · —:—
Net new revenue
- INV-8421M. Alvarez$129recovered
- INV-8419T. Okafor$189attempt 1
- INV-8416J. Park$99attempt 3
- INV-8412C. Bauer$249attempt 2
The billing engine is the foundation. The rest compounds on top.
Most enterprise fitness chains are running five disconnected systems. ClubONE replaces them with a stack where every layer feeds the next.
Four stages. Every charge. Every member. Every location.
Every billing run is observable, comparable, replayable. This is engineering discipline applied to a problem fitness has been solving with spreadsheets.
Forward-looking simulation of the next billing window. Catch contract issues before they become invoices.
Pro-rated, frozen-state aware, multi-location. Compare runs side-by-side to spot drift.
Intelligent retry sequencing on soft declines. Recovery campaigns on hard ones. DLQ for everything else.
Invoice → intent → transaction → bank. Mismatches surface in hours, not weeks.
What intelligent retry recovers. For a 25-location chain.
Modeled on published subscription-billing benchmarks translated to fitness decline patterns. Conservative assumptions. Audit-ready math.
| Decline | Vol | Value | Now | ClubONE | Lift |
|---|---|---|---|---|---|
| Generic decline | 2,210 | $218K | $4,580 | $34,230 | +$29,650 |
| Insufficient funds | 1,030 | $41K | $9,680 | $18,700 | +$9,020 |
| Try again later | 85 | $5.9K | $1,030 | $925 | flat |
| Card / issuer | 290 | $2.4K | $365 | $300 | flat |
| Reentered txn | 155 | $1.9K | $190 | $590 | +$400 |
| Monthly total | 3,770 | $269K | $15,845 | $54,745 | +$38,900 |
Revenue your platform recovers that you'd otherwise write off. Not a forecast — a benchmark, applied to your actual decline volume.
Months until recovered revenue exceeds your annual ClubONE contract. After that, every retry recovered is margin.
Three founding clients. One category-defining platform.
Three founding clients. All in the United States. One-third of eventual rack rate for twelve months. Direct line to the founding team. Your roadmap becomes our roadmap. We're not building this for you. We're building it with you.